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Shipping & Returns


In the unlikely event you are not satisfied with your purchase we will issue a full STORE CREDIT for unused, unworn, unaltered, and unwashed merchandise. Customers must contact us within 5 days of receiving order to receive store credit. After the 5th day the item is considered final sale.

-5th and Sole offers returns for store credit ONLY ( NO REFUNDS NO EXCEPTIONS).

-All SAle Items are a Final Sale


-Please note: store credit based on return does not include shipping charges, unless the return was a result of 5th and Sole's error.  Swimwear and Accessories are Final Sale. Please allow 7-10 business days for your return to be processed. 

-Customers are responsible for shipping cost of all returns
-Merchandise must be unused, unworn, unaltered, and unwashed
-Shoes must include original box and in original condition
-Swimwear, leggings, intimate apparel,
all sale items and all accessories ( jewelry, hats, belts, scarves, handbags ) are a final sale.

Once your return is received please allow up to 7 business days for your store credit to be issued via email. ONLY store credit will be issued, NO REFUNDS. We
 DO NOT offer exchanges at this time only store credit.


-Make sure the return meets all the return policy requirements listed above.
-Please email returns@5thandsole.com with reason for return.
-A return authorization (R.A.) number will be issued back via email.
-Pack merchandise in a secure package
-Enclose a copy of the receipt and R.A.
-Ship merchandise with a tracking number to ensure delivery

5th and Sole is not responsible for lost, damaged, or stolen merchandise

Attention: 5th and Sole Returns

Ship to: 1333 Old Spanish Trail, Suite G #184 Houston, Texas 77054


*All items will be shipped within 1-3 business days from the receipt of payment, excluding holidays. All orders placed on the weekend will begin processing the following Monday; while all orders placed on National Holidays will begin processing on the following business day.  We are not responsible for unexpected shipping delays caused by circumstances related to the courier.

-Currently we ship only within the United States
-Free shipping on orders of $150 or more
-$5 Shipping per order for items under $150 dollars
-$10 Shipping on shoe orders under $150 dollars
-Delivery is not available to P.O. Boxes
-For Security purposes billing address and shipping address should be the same or verified by 5th and Sole Team